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Introducing Securitas Membership

1. Who can become a Securitas Membership member?

Anyone can sign up for a Securitas Membership to enjoy benefits such as SecuriDocs and the drafting and storage of your will. Securitas Clients can sign up and enjoy added benefits such as 24/7 Assist and view their Securitas Portfolio.


2. How the Membership works

Securitas Membership gives our clients access to extra features and tools to manage their Securitas portfolios via the Securitas Membership App.


3. Medical Aid package:

As a Securitas Health Consultants client, you have free access to our 24/7 Medical Assistance product. By appointing Securitas as your Short-term insurance broker, automatically qualify for our free Roadside and Household Assistance valued at R99.00.


4. How to sign up

4. 1. Via our application:

4.1.1 Go to the App Store or Google Play store on your mobile device

4.1.2. In the Search bar - search for Securitas Membership.

4.1.3. Select the Securitas Membership app select “Get or Install”.

4.1.4. Open the app and click on “Don’t have an account?” You will be redirected to our web-based sign up facility.

4.1.4. Complete your details to create an account

4.1.5. Go to the email account you signed up with. You will receive an email to set your password - please click on the link and choose a password according to the password policy below Please note that the link is only valid for 24 hours.

4.1.6. Fill in your own unique Password - Your password must have at least 8 characters, 1 upper case letter, 1 lower case letter, 1 number and 1 special character (@,#,$, etc.). Retype your password to confirm the password.

4.2 Via the Web Site

4.2.1 Navigate to

4.2.2 Continue the following prompts


5. Membership Products

5.1 Securitas Portfolio

Your Securitas Portfolio displays your active Securitas products, investment values and monthly premiums.


5.2 SecuriDocs

SecuriDocs is a secure online document storing facility where all your important personal and financial documents are stored for easy access at any time.


5.3 24/7 Assistance

24/7 Assistance gives you medical, household and roadside assistance with the click of a button. Update details, have guidance in a medical emergency or request a plumber or electrician when something goes wrong at home.


5.4 Panic Button

We provide a 24/7 Panic button that provides guidance and emergency services in any panic-stricken situation.


5.5 Admin Assist

Admin Assist will allow you to log any changes to your personal details, updates on policy information or requests for new products. After submitting your request, your financial advisor will be in contact with you. All customers with products at Securitas will have access to our Admin Assist functionality.


6. Cancellation of Securitas Membership

Please send an email to our Securitas team at to cancel your Securitas Membership.


7. Support

Having any problems? Please send us an email at

8. Privacy Policy


9. Terms of Service


10. App Permissions Information

In order to provide the 24/7 Assist services, we require location based permissions.